Accessibility is important to us!
We appreciate your interest in the accessibility of our online presence.
We want everyone to be able to use our online shop without restrictions. That is why we are highly committed to digital accessibility and are constantly working to make our website accessible to everyone. For us, accessibility is a key part of actively promoting inclusion and creating a shopping experience that is truly for everyone.
We therefore endeavour to make our online presence accessible in accordance with the national implementation laws of Directive (EU) 2019/882 .
This accessibility statement applies to: www.briefkasten-manufaktur.de
1. general description of the service
We provide you with our online shop via our online presence. This is an electronic service within the meaning of Directive (EU) 2019/882 and its national transposition laws.
In our online shop you can:
- Buy goods.
2. descriptions and explanations that are necessary to understand how the service is provided
You can initially place our products in the shopping basket without obligation via the product pages. You can correct your entries at any time before submitting your binding order. To do this, use the correction aids provided and explained in the order process. The payment methods specified in the order process are available for payment.
3. description of the fulfilment of accessibility requirements
The website has been checked and adapted to meet accessibility requirements. To the best of our knowledge, it is currently fully compliant with the technical requirements of the Accessibility Improvement Act (BFSG).
4. contact details - report barrier
Have you noticed any accessibility issues? Then you are welcome to contact us.
You can contact us as follows: by post
Letterbox Manufaktur Lippe GmbH
Werler Str. 60
32105 Bad Salzuflen
Germany
5 Responsible market surveillance authority
The following market surveillance authority is responsible for us:
Landeskompetenzzentrum Barrierefreie IT (LBIT)
Mauerstraße 51
40476 Düsseldorf
Germany
Internet: https://www.it.nrw/
6 Arbitration centre and procedure
The Federal Government Commissioner for Matters relating to Persons with Disabilities has an arbitration centre. The arbitration centre is tasked with resolving conflicts between people with disabilities and private economic actors of the federal government.
You can contact the arbitration board if you are not satisfied with the answers you receive from the above-mentioned contact option. The aim is not to find winners or losers. Rather, the aim is to find a solution to a problem together and out of court with the help of the arbitration board. The conciliation procedure is free of charge. You also do not need legal advice. You can find all information on the conciliation procedure on the conciliation body's website (available athttps://www.schlichtungsstelle-bgg.de/Webs/SchliBGG/DE/AS/schlichtungsantrag/wie-stelle-ich-einen-antrag/wie-stelle-ich-einen-antrag-node.html). There you can read how the conciliation procedure works and how to apply for conciliation. You can also submit the application in "easy language" or in "German sign language" (available at https://www.schlichtungsstelle-bgg.de/Webs/SchliBGG/DE/AS/schlichtungsantrag/wie-stelle-ich-einen-antrag/wie-stelle-ich-einen-antrag-node.html).
You can reach the conciliation centre at the following address
Arbitration Board under the Disability Equality Act at the Federal Government Commissioner for Matters relating to Persons with Disabilities
Mauerstraße 53
10117 Berlin
Telephone: +49 (0)30 18 527 2805
E-mail: info(at)schlichtungsstelle-bgg.de
Internet: www.schlichtungsstelle-bgg.de
This statement was created on 17/06/2025.
It was last updated on 17/06/2025.
