16.01.2026
How we provide our customers with targeted support in challenging times
Economic uncertainties, rising construction and energy costs and a market environment that remains dynamic characterise the outlook for 2026. For project developers, housing associations, architects and local authorities in particular, this means Investments need to be planned even more carefully, processes need to be organised more efficiently and solutions need to be designed with the long term in mind.
As Briefkasten Manufaktur, we see it as our responsibility to provide our B2B customers with the best possible support in these challenging times - with reliable advice, durable products and well thought-out system solutions that meet the real requirements of the market.
Rising parcel volumes remain a key challenge
Parcel volumes will remain at a consistently high level in 2026, with growing online retail, flexible working models and changing consumer habits in particular continuing to lead to a high frequency of deliveries to residential and commercial properties.
For property operators and companies, this means an increasing burden at the interface between delivery service, property and end user. Missed deliveries, loss of time and additional organisational effort are still part of everyday life - especially where traditional letterbox solutions no longer meet today's requirements.
Parcel locker systems as a sustainable answer to logistical requirements
In 2026, parcel locker systems are increasingly evolving from an optional add-on to a fixed infrastructure in modern buildings. They enable contactless, time-independent parcel acceptance and demonstrably reduce the coordination effort for all parties involved.
There are clear advantages for our customers:
- Relief for property managers and reception areas
- Reduction in incorrect deliveries and returns
- Planning security with increasing parcel volumes
- Increased attractiveness of properties for users and tenants
Our parcel locker systems are made from durable materials such as stainless steel and aluminium and can be flexibly adapted to the size of the property, user structure and architectural specifications.
Building technology 2026: Networking becomes the standard
Intelligent building technology is becoming increasingly important alongside parcel logistics. Video intercoms, electronic locking systems and their integration into smart home and smart building systems have long been an integral part of planning for many building owners and operators.
The combination of parcel locker system, video intercom system and electronic access control enables
- Secure identification of delivery staff and service providers
- Digital approval processes without media discontinuity
- Convenient management via centralised systems
Our systems are designed so that they can be seamlessly integrated into existing building technology and remain expandable in the long term.
Service optimisation through AI-supported processes
In order to support our customers more efficiently in the service area, we will increasingly rely on artificial intelligence from 2026. An AI-based chatbot will provide structured initial advice for frequent enquiries - for example about products, delivery times or technical options.
The aim here is not automation at any price, but to reduce the workload of our specialist advisors. Complex project enquiries and customised special solutions will remain a matter for personal advice - supported by faster pre-qualification and clearer information flows.
New products for 2026
ORDO modular socket pillar
With the new ORDO socket outlet pillar, we are expanding our portfolio with a flexible supply and service unit for commercial, residential and outdoor areas. ORDO has a modular design and can be customised.
Possible equipment options include
- CEE and Schuko sockets
- Water connections
- Motion detector
- Doorbell button
- Integrated LED lighting
ORDO is ideal for supplementing parcel and letterbox systems as well as for technical infrastructure in semi-public and commercial areas.
STORM basic box - optimised price-performance ratio
The new STORM basic box is aimed specifically at projects with high cost pressure and short implementation periods. Thanks to optimised production processes and a clear variant structure, we have achieved an even better price-performance ratio with shorter delivery times.
STORM thus stands for an economical entry into high-quality letterbox systems - without compromising on material quality, functionality or durability.
Conclusion: In partnership through 2026
The demands on logistics, building technology and service continue to increase. Our aim is to actively shape this change and support our customers with well thought-out, durable and future-proof solutions.
With intelligent parcel locker systems, networked building technology, AI-supported service and new, practical products, we are creating the basis for stable processes - even in challenging times.
